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Our Story

Our goal has always been to make a difference for children and their families by providing high quality, purposeful childcare and education.

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Happy Children, Positive Futures

Our goal has always been to make a difference for children and their families by providing high quality, purposeful childcare and education.

Since we founded Hopes & Dreams in 1999, we have been doing just that: helping over 4,243 children and their families so far.

We exist to deliver on our Vision of creating Happy Children, Positive Futures. Our fantastically dedicated staff is passionate about making your child’s nursery experience a fun and happy one. We also plan for your child’s development with a wide variety of exciting activities both indoors and outdoors, including trips and outings to engage, inspire, challenge and support your child’s development.

But it’s not just about your child. We want to look after you as well. That’s why our base standard is All-Inclusive, with nappies, wipes and all your child’s food taken care of. We do this so you can spend more time playing with your child and by using the best in current technology, we ensure you stay connected with your child’s development journey.

Happy Children, Positive Futures is our simple focus that drives everything we do. We work hard to ensure that your child’s care and development needs are met and build a relationship that supports you and your family during your child’s early years.

Vision

Our shared vision and values are at the heart of everything we do and guide our behaviours, actions and decisions. They are our culture and describe how we behave internally and externally, guiding and supporting our long-term strategy. Significantly, they shape our reputation and our brand.

How does our Vision benefit your child?

It applies to the children having fun, playing, being curious, building relationships, feeling emotionally secure, trying new things and enjoying their experiences.

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It also refers to their learning and development. By inspiring children to be inquisitive and engaged with the world they live in, they learn to be kind and considerate while exploring their abilities and emotions.

Acquiring the skills and experiences that will help them throughout their life, we help to build the foundations for their own positive futures.

Our Core Values

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Growth

Pursue Growth & Learning

To Drive Change

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Trust

Create Trust with Open and Honest Communication

Say it, as long as it is true, kind and necessary

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Positive

Build a Fun Positive Team & Family Spirit

Love what you do, pull together and support each other

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Determined

Be Passionate, Determined & Resilient

Always bring your best self to work

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Caring

Deliver WOW through Caring

Give the service you would want to receive

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Growth

Pursue Growth & Learning

To Drive Change

Icon

Trust

Create Trust with Open and Honest Communication

Say it, as long as it is true, kind and necessary

Icon

Positive

Build a Fun Positive Team & Family Spirit

Love what you do, pull together and support each other

Icon

Determined

Be Passionate, Determined & Resilient

Always bring your best self to work

Icon

Caring

Deliver WOW through Caring

Give the service you would want to receive

Icon

Growth

Pursue Growth & Learning

To Drive Change

Icon

Trust

Create Trust with Open and Honest Communication

Say it, as long as it is true, kind and necessary

Icon

Positive

Build a Fun Positive Team & Family Spirit

Love what you do, pull together and support each other

Finding Our Core Values

Our story starts in 2014 with a book called Delivering Happiness by Tony Hseih, the former CEO of online shoe and clothing company Zappos.

Zappos built a successful business by focusing on customer satisfaction, involving their whole staff in identifying, defining and agreeing on their Core Values, focusing on everything from recruitment and performance management to reward structures, customer interactions and corporate strategy.

Working for Zappos became much sought after, and they were able to recruit the very best people whose behaviours supported and drove the Zappos Core Values.  As a result, customer satisfaction soared.

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We were encouraged to spend some time exploring what the Hopes & Dreams Core Values look like. In a moment of inspiration, the phrase Happy Children, Positive Futures was put forward and unanimously adopted. It is brilliant in its simplicity and an accurate description of why Hopes & Dreams exists.

So, in 2014 we embarked on our Vision & Core Values journey, and provided each member of staff our ‘Bringing Our Core Values to Life – A Guide for All Team Members’ handbook.

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Core Values Benefits

How do our Core Values benefit children and families?

Where our Vision describes why we exist and what we create, our Core Values define how we do it.

Our shared values are at the heart of everything we do and guide our behaviours, actions and decisions. They support how we build relationships, seek to improve ourselves and work together to create Happy Children, Positive Futures.

Core Values are our framework of behaviours and standards that support the delivery of consistent quality across the whole of the Hopes & Dreams Childcare Group.

They provide you with a consistency of expectations that is reassuring and gives you peace of mind.

Join Us

Our unique 100% Happiness Guarantee means that you can be assured that your child will be happy at any of the Hopes & Dreams Childcare Group nurseries or preschools.

Choosing Hopes & Dreams gives you peace of mind that you’ve made the right choice for your child and your family.

To explore how your family can benefit from Hopes & Dreams, check availability or book a place for your child, call our enrolment team on 01624 628866 or send us a message using our enquiry form.

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